> ## Documentation Index
> Fetch the complete documentation index at: https://docs.duckie.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Skilljar

> Connect Skilljar to sync courses and training content with Duckie

Connect Skilljar to sync your training courses, lessons, and educational content.

## Capabilities

| Capability             | Supported                  |
| ---------------------- | -------------------------- |
| **Knowledge Source**   | ✓ Sync courses and lessons |
| **Deployment Trigger** | ✗                          |
| **Tool Actions**       | ✗                          |

## Setup

### Prerequisites

* Skilljar admin account
* API access enabled

### Step 1: Get API Credentials

1. Go to **Skilljar Admin → Settings → API**
2. Generate or copy your API key
3. Note your Skilljar domain (e.g., `university.yourcompany.com`)

### Step 2: Connect in Duckie

1. Go to **Settings → Connections** in Duckie
2. Find **Skilljar** and click **Connect**
3. Enter your details:
   * **Skilljar Domain**: Your university domain (without https\://)
   * **API Key**: The key you generated
4. Click **Connect**

## Using as Knowledge Source

Sync your Skilljar content:

1. Go to **Train → Knowledge**
2. Click **Add Source**
3. Select **Skilljar**
4. Choose which courses to sync
5. Click **Start Sync**

### What Gets Synced

* Course descriptions and outlines
* Lesson content
* Quiz questions and answers
* Learning paths
* SCORM content (if accessible)

## How Agents Use Skilljar Content

Training content helps agents with:

* **Product education** — How features work
* **Onboarding questions** — Getting started guides
* **Certification info** — Training program details
* **Best practices** — Recommended workflows

### Example Use Cases

**Customer asks about a feature:**
Agent finds the relevant training lesson and explains the feature based on official training material.

**User needs onboarding help:**
Agent references the getting started course to guide them through setup.

**Certification questions:**
Agent provides info about available certifications and requirements.

## Best Practices

### Sync Customer-Facing Courses

Focus on courses relevant to support:

* Product training
* Getting started guides
* Feature deep-dives

### Keep Training Updated

Training content should reflect current product:

* Agents give accurate information
* Reduces confusion from outdated material

### Use Course Metadata

Leverage Skilljar's organization:

* Course categories help with search
* Learning paths provide context

## Troubleshooting

### "Cannot connect to Skilljar"

* Verify domain format (no https\://)
* Check API key is correct
* Ensure API access is enabled

### "Courses not syncing"

* Verify the courses are published
* Check you have admin access
* Force a manual sync

### "Missing content"

* Some content types may not sync (videos, interactive elements)
* Text-based content syncs fully