> ## Documentation Index
> Fetch the complete documentation index at: https://docs.duckie.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Supported Integrations

> Complete list of integrations and their capabilities

This page lists all integrations supported by Duckie and what you can do with each one.

## Integration Capabilities

Each integration can support one or both of these capabilities:

| Capability           | Description                                              |
| -------------------- | -------------------------------------------------------- |
| **Knowledge Source** | Sync content to your knowledge base for agents to search |
| **Agent Channel**    | Deploy agents to respond to messages/tickets             |

## All Integrations

### Ticketing & Support

| Integration                                  | Knowledge | Agent Channel | Description                                   |
| -------------------------------------------- | :-------: | :-----------: | --------------------------------------------- |
| [Zendesk](/integrations/ticketing/zendesk)   |     ✓     |       ✓       | Sync help center articles; respond to tickets |
| [Intercom](/integrations/ticketing/intercom) |     ✓     |       ✓       | Sync help articles; respond to conversations  |
| [Plain](/integrations/ticketing/plain)       |     —     |       ✓       | Respond to support threads                    |
| [Pylon](/integrations/ticketing/pylon)       |     —     |       ✓       | Respond to issues                             |
| [HubSpot](/integrations/ticketing/hubspot)   |     ✓     |       ✓       | Sync knowledge base; respond to tickets       |

### Messaging

| Integration                                      | Knowledge | Agent Channel | Description                                |
| ------------------------------------------------ | :-------: | :-----------: | ------------------------------------------ |
| [Slack](/integrations/messaging/slack)           |     ✓     |       ✓       | Index channel history; respond to messages |
| [Discord](/integrations/messaging/discord)       |     —     |       ✓       | Respond to community messages              |
| [Microsoft Teams](/integrations/messaging/teams) |     —     |       ✓       | Respond to messages                        |
| Widget                                           |     —     |       ✓       | Embed chat widget on your website          |
| Gmail                                            |     —     |       ✓       | Respond to support emails                  |

### Documentation & Knowledge

| Integration                                          | Knowledge | Agent Channel | Description                       |
| ---------------------------------------------------- | :-------: | :-----------: | --------------------------------- |
| [Notion](/integrations/knowledge/notion)             |     ✓     |       —       | Sync pages, databases, and wikis  |
| [Confluence](/integrations/knowledge/confluence)     |     ✓     |       —       | Sync spaces and pages             |
| [Google Drive](/integrations/knowledge/google-drive) |     ✓     |       —       | Sync Docs, Sheets, and files      |
| Fireflies                                            |     ✓     |       —       | Sync meeting transcripts          |
| Web/URLs                                             |     ✓     |       —       | Scrape and index public web pages |

### Issue Tracking

| Integration                           | Knowledge | Agent Channel | Description                                      |
| ------------------------------------- | :-------: | :-----------: | ------------------------------------------------ |
| [Jira](/integrations/issues/jira)     |     ✓     |       —       | Sync issues; create/update via tools             |
| [Linear](/integrations/issues/linear) |     ✓     |       ✓       | Sync issues; respond to customer-reported issues |
| [GitHub](/integrations/issues/github) |     ✓     |       —       | Sync issues; create/update via tools             |

### CRM & Other

| Integration | Knowledge | Agent Channel | Description                       |
| ----------- | :-------: | :-----------: | --------------------------------- |
| Skilljar    |     ✓     |       —       | Sync training content and courses |
| Guru        |     ✓     |       —       | Sync knowledge cards              |

## Capability Details

### Knowledge Source Integrations

When used as a knowledge source:

* Content is automatically synced on a schedule
* Documents are chunked and indexed for semantic search
* Agents can retrieve relevant information when responding
* Updates in the source are reflected in Duckie

### Agent Channel Integrations

When used as an agent channel:

* Duckie receives webhooks when messages/tickets arrive
* Agents can respond directly to customers
* Actions can be performed (update status, add tags, etc.)
* Full conversation history is captured

## Integration Roadmap

Looking for an integration we don't support yet?

* [Contact us](mailto:founders@duckie.ai) to request a new integration

## Next Steps

<CardGroup cols={2}>
  <Card title="Connect Integrations" icon="plug" href="/settings/connections">
    Set up your integrations
  </Card>

  <Card title="Integration Guides" icon="book" href="/integrations/overview">
    Detailed setup instructions
  </Card>
</CardGroup>