Getting Started
Slack Setup
Overview
Duckie works in Slack, meeting where your support teams are. To get started, please go to https://app.duckie.ai/.
Configuration Steps
Step 1- Click on the Slack logo.
Step 2 - Give Duckie access to a Slack channel. This channel will be the one you would like to use Duckie in.
Step 3 - If you want to use Duckie in multiple channels, just go to Slack, and use the /invite @duckie
command to invite Duckie to these channels.
Step 4 - Proceed to the integrations tab and follow integration instructions here to connect Duckie to your knowledge sources.
Step 5 (Optional) - If you want to use the auto-responder feature of Duckie, follow instructions here.
Step 6 - Use Duckie by following instructions here.