Jira

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Overview

Duckie’s Jira integration allows you to ingest tickets from Jira into your Duckie workspace.

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Connection Process

To connect your Jira workspace, select the Jira integration from the list of available integrations in the Duckie web app and complete the authorization process.

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Knowledge Configs

You can configure which tickets you want Duckie to index from by configuring the Projects you want to ingest.