Duckie’s AI support helpers can be set up to respond wherever your team works: Slack, Zendesk, Discord, Teams, and more.

To connect Duckie to your workspace, you will need to follow the setup instructions for the platform you want Duckie to work in.

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Step 1: Connect your workspace

On the integrations page, click on the platform you want Duckie to work in, and follow the instructions to connect your workspace.

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Step 2: Set up Duckie’s workspace connection

After connecting your workspace, follow the instructions to give Duckie access to the channels you want it to answer questions in.

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Step 3: Configure AI Support Agent (optional)

You can set up a Duckie AI Support Agent to respond to customers in the channels you have configured.

For more details on the setup process for each platform, see the platform-specific setup guides:

Self-hostingSlack