Settings

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Settings

Beyond its core capabilities, Duckie offers additional features to enhance visibility, manage teams, and streamline integrations.

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Organizations

Duckie supports multi-organization management, enabling businesses to structure teams efficiently. Admins can assign roles, set permissions, and ensure that different teams have access to the relevant knowledge sources and support tools.

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Integration Connections

Duckie seamlessly integrates with various platforms, allowing teams to connect external knowledge bases, CRMs, and ticketing systems. This ensures that AI-driven responses are accurate, contextual, and aligned with the latest company data.