Pylon

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Capabilities

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Setup

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Step 1: Get Your API Key

1. Go to Pylon settings
2. Navigate to API section
3. Create or copy your API key

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Step 2: Connect in Duckie

1. Go to Settings → Connections in Duckie
2. Find Pylon and click Connect
3. Enter your API Key
4. Click Connect

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Step 3: Configure Webhook

1. Copy the webhook URL from Duckie
2. Go to Pylon Settings → Webhooks (https://app.usepylon.com/settings/webhooks)
3. Add a new webhook with the Duckie URL
4. Create a trigger with action Select Webhook
5. Configure the JSON payload:

{
  "id": "{{ issue.id }}",
  "message_id": "{{ issue.last_message.id }}"
}

6. Save and test the webhook

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Using as a Deployment Trigger

1. Go to Deploy
2. Click Create Deployment
3. Select your agent
4. Choose Pylon as the trigger
5. Configure which events trigger responses

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Available Tools

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Troubleshooting

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”Webhook not receiving events”

• Verify the webhook URL is correct in Pylon
• Check that the JSON payload format matches exactly
• Test the webhook from Pylon’s settings

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”API authentication failed”

• Verify the API key is still valid
• Regenerate the key if needed