Organization settings let you configure your Duckie workspace, manage billing, and customize your setup.
Accessing Organization Settings
Go to Settings → Organization in your dashboard.
General Settings
Organization Name
Update your organization’s display name:
- Click Edit next to the organization name
- Enter the new name
- Save changes
The name appears throughout the app and in reports.
Organization ID
Your unique organization identifier is displayed for reference:
Use this for:
- API calls
- Support requests
- Technical integrations
Billing & Subscription
Current Plan
View your subscription:
- Plan name and tier
- Included features
- Renewal date
Usage
Monitor usage against plan limits:
| Metric | Used | Limit |
|---|
| Agents | 3 | 10 |
| Deployments | 2 | 5 |
| Runs/month | 2,450 | 10,000 |
| Knowledge articles | 156 | Unlimited |
Upgrade Plan
To upgrade:
Click Upgrade
Click Upgrade Plan in the billing section.
Select Plan
Choose a new tier.
Confirm
Review changes and confirm.
Payment Method
Update payment information:
- Click Payment Method
- Enter new card details
- Save
Billing History
View past invoices:
- Invoice date
- Amount
- Status
- Download PDF
Usage & Limits
Monitor your usage:
| Resource | Description |
|---|
| Agents | Configured AI agents |
| Deployments | Active deployments |
| Runs | Monthly conversation runs |
| Knowledge | Indexed articles |
| Team members | Users in your org |
API Keys
Manage API access:
Creating API Keys
Click Create Key
Click Create API Key.
Name the Key
Give it a descriptive name.
Set Permissions
Choose what the key can access.
Copy Key
Copy the key immediately — it won’t be shown again.
Revoking Keys
- Find the key in the list
- Click Revoke
- Confirm revocation
Revoking a key immediately disables all integrations using it.
Danger Zone
Delete Organization
Deleting your organization is permanent and cannot be undone. All data, agents, configurations, and history will be lost.
Scroll to Danger Zone
Find the Danger Zone section at the bottom.
Click Delete Organization
Click the delete button.
Confirm
Type your organization name to confirm.
Delete
Click Delete Permanently.
Next Steps
