Skip to main content
Organization settings let you configure your Duckie workspace, manage billing, and customize your setup.

Accessing Organization Settings

Go to Settings → Organization in your dashboard.

General Settings

Organization Name

Update your organization’s display name:
  1. Click Edit next to the organization name
  2. Enter the new name
  3. Save changes
The name appears throughout the app and in reports.

Organization ID

Your unique organization identifier is displayed for reference:
org_a1b2c3d4e5f6
Use this for:
  • API calls
  • Support requests
  • Technical integrations

Billing & Subscription

Current Plan

View your subscription:
  • Plan name and tier
  • Included features
  • Renewal date

Usage

Monitor usage against plan limits:
MetricUsedLimit
Agents310
Deployments25
Runs/month2,45010,000
Knowledge articles156Unlimited

Upgrade Plan

To upgrade:
1

Click Upgrade

Click Upgrade Plan in the billing section.
2

Select Plan

Choose a new tier.
3

Confirm

Review changes and confirm.

Payment Method

Update payment information:
  1. Click Payment Method
  2. Enter new card details
  3. Save

Billing History

View past invoices:
  • Invoice date
  • Amount
  • Status
  • Download PDF

Usage & Limits

Monitor your usage:
ResourceDescription
AgentsConfigured AI agents
DeploymentsActive deployments
RunsMonthly conversation runs
KnowledgeIndexed articles
Team membersUsers in your org
Approaching limits? Consider upgrading or optimizing usage.

API Keys

Manage API access:

Creating API Keys

1

Click Create Key

Click Create API Key.
2

Name the Key

Give it a descriptive name.
3

Set Permissions

Choose what the key can access.
4

Copy Key

Copy the key immediately — it won’t be shown again.

Revoking Keys

  1. Find the key in the list
  2. Click Revoke
  3. Confirm revocation
Revoking a key immediately disables all integrations using it.

Danger Zone

Delete Organization

Deleting your organization is permanent and cannot be undone. All data, agents, configurations, and history will be lost.
To delete:
1

Scroll to Danger Zone

Find the Danger Zone section at the bottom.
2

Click Delete Organization

Click the delete button.
3

Confirm

Type your organization name to confirm.
4

Delete

Click Delete Permanently.

Next Steps