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Organization settings let you configure your Duckie workspace, manage billing, and customize your setup.

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Accessing Organization Settings

Go to Settings → Organization in your dashboard.

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General Settings

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Organization Name

Update your organization’s display name:
  1. Click Edit next to the organization name
  2. Enter the new name
  3. Save changes
The name appears throughout the app and in reports.

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Organization ID

Your unique organization identifier is displayed for reference: 
org_a1b2c3d4e5f6
Use this for:
  • API calls
  • Support requests
  • Technical integrations

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Billing & Subscription

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Current Plan

View your subscription:
  • Plan name and tier
  • Included features
  • Renewal date

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Usage

Monitor usage against plan limits:
MetricUsedLimit
Agents310
Deployments25
Runs/month2,45010,000
Knowledge articles156Unlimited

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Upgrade Plan

To upgrade:
1

Click Upgrade

Click Upgrade Plan in the billing section.
2

Select Plan

Choose a new tier.
3

Confirm

Review changes and confirm.

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Payment Method

Update payment information:
  1. Click Payment Method
  2. Enter new card details
  3. Save

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Billing History

View past invoices:
  • Invoice date
  • Amount
  • Status
  • Download PDF

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Usage & Limits

Monitor your usage:
ResourceDescription
AgentsConfigured AI agents
DeploymentsActive deployments
RunsMonthly conversation runs
KnowledgeIndexed articles
Team membersUsers in your org
Approaching limits? Consider upgrading or optimizing usage.

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API Keys

Manage API access:

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Creating API Keys

1

Click Create Key

Click Create API Key.
2

Name the Key

Give it a descriptive name.
3

Set Permissions

Choose what the key can access.
4

Copy Key

Copy the key immediately — it won’t be shown again.

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Revoking Keys

  1. Find the key in the list
  2. Click Revoke
  3. Confirm revocation
Revoking a key immediately disables all integrations using it.

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Danger Zone

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Delete Organization

Deleting your organization is permanent and cannot be undone. All data, agents, configurations, and history will be lost.
To delete:
1

Scroll to Danger Zone

Find the Danger Zone section at the bottom.
2

Click Delete Organization

Click the delete button.
3

Confirm

Type your organization name to confirm.
4

Delete

Click Delete Permanently.

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Next Steps

Team Members

Manage team access

Connections

Manage integrations